Find support that fits your next step

Explore services for planning, staying, leaving, or rebuilding. You can ask a provider what it offers before deciding on a next step.

If you are in immediate danger

Call emergency services where you are; in Canada, call 911. If it is unsafe to call, use a local text or chat service where available, or move toward a safer place if you can.

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Browse the support directory

Ottawa and Canadian services appear first; other countries and multi-country resources are labeled. Hours, eligibility, and availability can change, so confirm details with each provider.

Ottawa Crisis support Shelter Safety planning Counselling Children and family Housing Advocacy

Interval House of Ottawa — crisis line and shelter

Ottawa crisis support and emergency shelter for people escaping abuse, with support for children and pets. Call to discuss safety and access; shelter space and program fit are assessed by the service.

Provider: Interval House of Ottawa Contact: 24-hour crisis line; ask the service about current space and program fit

Ottawa Crisis support Safety planning Advocacy

Unsafe at Home Ottawa — text and online chat

A text and online chat option for women and gender-diverse people experiencing abuse or concerned about someone else. The provider describes the service as secure; consider whether your device or account is safe to use.

Provider: Unsafe at Home Ottawa / Interval House of Ottawa Contact: See the service page for current hours and access details

Ottawa Crisis support Counselling Advocacy

Sexual Assault Support Centre of Ottawa

Crisis support, individual and group support, information, referrals and advocacy for survivors of sexual and gender-based violence in Ottawa. The provider site explains its current programs and ways to connect.

Provider: Sexual Assault Support Centre of Ottawa Contact: 24-hour support line; program appointments and groups have separate hours

Ottawa Crisis support Counselling Advocacy

Ottawa Rape Crisis Centre

Ottawa-region crisis support, counselling, service navigation and advocacy for people who have experienced sexual or gender-based violence. Check the provider's current call, text and chat options before choosing a contact method.

Provider: Ottawa Rape Crisis Centre Contact: Call, text and chat options are listed by the provider

Ottawa Crisis support Shelter Safety planning Counselling Children and family Housing Advocacy

Maison d'amitié — francophone shelter and support

Ottawa shelter and support for French-speaking women affected by intimate-partner or family violence and their children. The French provider page lists shelter contact details; ask about current space and admission arrangements.

Provider: Maison d'amitié Contact: See the provider page for current crisis and administrative contacts

Ottawa Shelter Safety planning Children and family Housing Advocacy

Harmony House Shelter

Ottawa transitional shelter and support for women and children rebuilding after violence and housing insecurity. Contact the shelter to learn about its current intake process, eligibility and available supports.

Provider: Harmony House Shelter Contact: Contact the provider for intake and current availability

Ottawa Shelter Housing Advocacy

Cornerstone Housing for Women

Ottawa emergency shelter and housing supports for women and gender-diverse people experiencing homelessness. Contact the provider to ask about access, current capacity and whether its services match your circumstances.

Provider: Cornerstone Housing for Women Contact: Contact the provider for access and current availability

Ottawa Crisis support Shelter Safety planning Legal help Counselling Children and family Housing Finances Advocacy

Ottawa survivor supports directory — CFS Ottawa

A local directory covering crisis lines, shelters, counselling, legal and child/youth supports for women, trans and gender-diverse people affected by gender-based violence. Confirm service details and eligibility with each provider.

Provider: CFS Ottawa Contact: Online directory; listed services set their own hours and eligibility

Ottawa Shelter Housing Finances

City of Ottawa — housing and homelessness help

City information about emergency shelter, housing help and related programs in Ottawa. Use the current City links to find the right intake route; housing availability and program eligibility vary.

Provider: City of Ottawa Contact: City information and program links; see each service for access details

Ottawa Crisis support Safety planning Legal help Counselling Children and family Advocacy

OCTEVAW — local support and crisis contacts

Ottawa Coalition to End Violence Against Women lists local and provincial crisis contacts, including sexual assault and intimate-partner violence supports. Use the linked provider for current hours and accessible contact options.

Provider: Ottawa Coalition to End Violence Against Women (OCTEVAW) Contact: Online contact directory; partner services set their own hours

Ontario Crisis support Shelter Legal help Counselling Children and family Housing Finances Advocacy

211 Ontario — abuse, assault and shelter directory

Find local Ontario services for abuse and assault, including shelter and victim-support programs. 211 navigators can help identify community services; confirm directly with a provider about eligibility, wait times and availability.

Provider: 211 Ontario Contact: Phone support is available 24/7 in Ontario; other contact options and hours are listed online

Ontario Crisis support Shelter Safety planning Legal help Counselling Children and family Advocacy

Assaulted Women's Helpline

Ontario crisis counselling and referrals for women and their dependents who have experienced or are at risk of abuse. The province lists round-the-clock support in many languages; check the provider page for call, text and chat options.

Provider: Assaulted Women's Helpline Contact: 24/7 crisis support; see provider for current text/chat details

Ontario Crisis support Shelter Safety planning Legal help Counselling Advocacy

Fem'aide — French-language Ontario support line

Confidential French-language support, information and referrals for women in Ontario affected by violence, including intimate-partner violence and sexual assault. The provider offers phone, text and chat; ask about referral options in your community.

Provider: Fem'aide Contact: 24/7 phone, text and online chat

Ontario Crisis support Safety planning Counselling Legal help Children and family Housing Advocacy

Talk4Healing — Indigenous women in Ontario

Culturally grounded support and referrals for Indigenous women across Ontario, including people in remote communities. See the service page for current phone, text and chat access, language availability and program scope.

Provider: Talk4Healing Contact: 24/7 support is described by the provider; check current contact methods online

Ontario Crisis support Safety planning Legal help Counselling Children and family Advocacy

Ontario Victim Support Line and directory

Ontario information and referrals for people affected by crime, plus an online directory of victim services. Navigators can help locate nearby support; local programs determine eligibility and the assistance they can provide.

Provider: Government of Ontario Contact: Phone and chat hours are listed on the Ontario page

Ontario Legal help Advocacy

Legal Aid Ontario — domestic abuse legal help

Explains Ontario legal-aid options for domestic abuse, including a two-hour free legal-advice program for urgent family or immigration/refugee matters. Availability depends on local shelter or clinic referral; the page explains how to check.

Provider: Legal Aid Ontario Contact: See the page for legal services, referral routes and eligibility details

Canada Shelter Safety planning Children and family Housing

ShelterSafe — find a Canadian women's shelter

Interactive map and shelter information to help women and children find nearby shelters across Canada. The site suggests using a phone the abusive person cannot access when contacting a shelter; check each shelter's service area and intake process.

Provider: Women's Shelters Canada Contact: Online map; individual shelters set their own contact and intake procedures

Canada Crisis support Shelter Safety planning Legal help Counselling Children and family Housing Advocacy

Canada — family violence helplines and services

Government of Canada directory of family-violence helplines and services by province or territory, with links to shelter and national supports. Select the province or territory where help is needed and confirm details with the provider.

Provider: Public Health Agency of Canada Contact: Online directory; listed services have different coverage and hours

Canada Safety planning Legal help Shelter Children and family Advocacy

Justice Canada — getting help with family violence

Practical Canadian information about immediate help, safety planning, legal services and ways to approach local supports. It explains that a shelter, victim service, health centre or community organization may help discuss next steps.

Provider: Department of Justice Canada Contact: Online information; it is not a crisis line

Canada Crisis support Shelter Safety planning Legal help Counselling Children and family Advocacy

Justice Canada — Victim Services Directory

Search services for victims of crime across Canada by location, service type, victimization and population served. Filters include counselling, advocacy, safety planning, shelters and services for children; contact listed providers to confirm fit.

Provider: Department of Justice Canada Contact: Online directory; listed providers set their own terms

Canada Finances Safety planning Children and family

Canada Revenue Agency — benefits during an abusive situation

Explains how to manage tax benefits and credits during abuse, including economic abuse. The CRA says people can apply for or receive benefits without contacting an abusive person; use the official page to review steps for your situation.

Provider: Canada Revenue Agency Contact: Online guidance; CRA staff can explain current account-specific steps

Canada Crisis support Counselling Children and family Safety planning

Kids Help Phone — support for young people in Canada

Confidential phone, text, chat and online support options for young people across Canada, with information on abuse, relationships and safety. A child or young person can choose a way to reach the service that feels workable.

Provider: Kids Help Phone Contact: 24/7 e-mental-health supports; check provider for channel-specific access

Canada Crisis support Counselling Advocacy

Hope for Wellness Help Line — Indigenous people in Canada

National crisis support for Indigenous people, with phone and online chat options. It can be an additional place to speak with someone; for family-violence shelter access, contact a local shelter or family-violence service as well.

Provider: Hope for Wellness Help Line Contact: 24/7 phone and online chat support

Canada Safety planning Advocacy

Tech Safety Canada — technology-facilitated abuse

Guidance for survivors and frontline workers on technology-facilitated gender-based violence, including safer technology use and preserving information. Changing settings or devices may affect safety; consider support from a trained service before making changes.

Provider: Women's Shelters Canada / Tech Safety Canada Contact: Online information and tools

Canada Shelter Housing Finances Children and family Advocacy

211 Canada — community and social services

National service-finding portal for government and community social services, including housing, food and other practical supports. Phone availability, hours and channels differ by location; select your area or use the linked local 211 service.

Provider: 211 Canada Contact: Access and hours vary by region; check local service information

United States Crisis support Safety planning Shelter Legal help Counselling Children and family Advocacy

United States — National Domestic Violence Hotline

US-based crisis support, safety planning and referrals by phone, chat and text. This service is intended for people in the United States; use local emergency services in an immediate emergency and check the site for current contact options.

Provider: National Domestic Violence Hotline Contact: 24/7 advocate support; see the hotline for chat/text access

United Kingdom Crisis support Safety planning Shelter Legal help Counselling Children and family Advocacy

United Kingdom — Refuge National Domestic Abuse Helpline

Free, confidential UK domestic-abuse support, safety planning and information by phone, with live chat at stated hours. The service page gives the current schedule and warns that a device may be monitored; use a safer device if needed.

Provider: Refuge Contact: Phone line 24/7; live chat has listed hours

Australia Crisis support Safety planning Shelter Legal help Counselling Children and family Advocacy

Australia — 1800RESPECT

Australian national information, counselling and support service for people affected by domestic, family or sexual violence. The service is free and available around the clock by phone, text and online chat; it is Australia-specific.

Provider: 1800RESPECT Contact: Free 24/7 phone, text and online chat support

New Zealand Crisis support Safety planning Shelter Counselling Children and family Advocacy

New Zealand — Are You OK family violence support

Free, nationwide Aotearoa New Zealand family-violence support for people experiencing abuse and those supporting them. The provider offers a 24/7 helpline and chat; this service is for New Zealand.

Provider: Are You OK Contact: 24/7 helpline and chat

International Crisis support Shelter Safety planning Legal help Counselling Children and family Advocacy

International — NO MORE Global Directory

Search for domestic- and sexual-violence helplines and specialist services in many countries. Choose the country where support is needed and verify current hours, language, eligibility and emergency contacts directly with the listed provider.

Provider: NO MORE Foundation and directory partners Contact: Online international directory; service details vary by country

What to ask when you reach out

A first call, text or chat can be brief. You can ask questions before deciding what you want to do next.

  • “Can I ask what support is available without committing to a next step?”
  • “Can you tell me what you keep confidential, and when you may need to share information?”
  • “Can you help me think through a safer way to contact you?”
  • “Can you explain whether you can support my children, pets, language needs or housing situation?”
  • “If you cannot help directly, can you suggest another service and how to reach it?”

Each service sets its own intake, eligibility, and availability. This directory is general information, not personalized legal, medical, or emergency advice. If one service is not a fit, another may help with a different need.